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Demand Letter Template for Service Not Rendered

A demand letter for service not rendered requests a refund when you paid for a service that was never delivered. This applies when a vendor, freelancer, or service provider collected payment but did not provide the agreed service. This template is a general starting point — you are responsible for filling in accurate details before sending.

Disclaimer: This is a general-purpose template for informational purposes only. It is not legal advice and does not create an attorney-client relationship. You are responsible for ensuring the content is accurate and appropriate for your situation.

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Your Full Name

Your legal full name.

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demand-letter-service-not-rendered.docx

[Your Full Name] [Your Street Address] [Your City, State, ZIP] [Your Phone Number] [Your Email] June 14, 2026 [Provider Name] [Provider Street Address] [Provider City, State, ZIP] RE: Demand for Refund — Service Not Rendered — [Service Description] Dear [Provider Name], I am writing to formally demand a refund of $[Amount Paid] for services I paid for but did not receive. On [Payment Date], I paid $[Amount Paid] to [Provider Name] for [Service Description]. The service was to be performed by [Service Date]. [What Happened] I contacted you requesting a refund and did not receive a satisfactory response. I am requesting a full refund of $[Amount Paid] no later than June 28, 2026. Please remit the refund to: [Your Full Name] [Your Street Address], [Your City, State, ZIP] If I do not receive a refund by June 28, 2026, I intend to pursue all available remedies, including filing a claim in Texas Justice Court (small claims court). Please contact me at [Your Phone Number] or [Your Email] to resolve this matter. Sincerely, [Your Full Name] June 14, 2026 Enclosures: [Attached Documents]

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When to Use This Template

You paid for a service that was never performed
You paid a deposit and the provider cancelled or stopped responding
The service provider delivered something materially different from what was agreed upon
Informal refund requests have been ignored

After You Send the Letter

1Send via certified mail with return receipt requested and keep a copy.
2Gather all supporting documents: the service agreement or contract, payment receipts, texts and emails showing the service was promised, and any communications since then.
3If you paid by credit card, you may also have the option of filing a chargeback dispute with your card issuer — check your card's dispute timeframes.
4If the provider ignores your demand, you may file a claim in Texas Justice Court for amounts up to $20,000.
5Flash Justice can help you prepare your small claims court filing if your demand letter is ignored.

If Your Demand Letter Is Ignored

Flash Justice helps you prepare your Texas small claims court filing — the petition, defendant information, and supporting documentation — so you can file with your local Justice Court.

Start Your Court Filing

Frequently Asked Questions

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