You paid for it.They never delivered.
When a vendor takes your money and does not deliver, you can claim what you paid plus what their failure cost you, like a missed trip or a replacement you had to hire. Send a $39 certified demand, or file in small claims for $149.
Most users finish in about 15 minutes
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What you paid
$3,000
What you can claim
$18,500
When a vendor fails to deliver, your claim can include the price you paid plus the costs their failure caused, like a missed trip or a replacement you had to hire, up to $20,000.
Why it adds up fast
Your claim is more than the deposit.
When a vendor does not deliver, the refund is only the start. Texas lets you also claim the costs their failure caused you: the prepaid trip you missed, the replacement you had to hire at the last minute, the wages you lost. Those add up fast, and they belong in your claim.
What you get
Drafted from your facts
You answer plain questions in a short chat. We lay out what you paid for, what was promised, and what their failure cost you, then build it into a court-ready filing or letter.
Built around your full loss
The claim asks for the price you paid plus the consequential costs, like a missed trip, a last-minute replacement, or lost wages, within the $20,000 limit.
Done in about 15 minutes
No appointments and no office visit. Start on your phone, finish the same sitting, and track everything from your dashboard.
How it works
Three steps. About fifteen minutes.
- 1
Tell us what happened
A short chat walks through what you paid for, what was promised, and what their failure cost you.
- 2
Review and approve
Read the prepared letter or filing, edit anything that needs adjusting, and approve when it looks right.
- 3
We send or file it
A letter mails certified within one business day. A filing goes to the right Texas justice court, and you get your case number.
Real disputes Texans brought
If you paid and they did not deliver, this is the page.
Not sure whether to start with a letter or a filing? Start the intake and we will help you choose based on what you describe.
- A passport or visa service that missed the deadline and your trip
- A wedding photographer who never showed
- A venue that canceled and kept your deposit
- A professional service paid for but never performed
- A vendor who took a deposit and went silent
- A contractor who collected and never started
Simple pricing
Start with a letter, or file today.
Two ways to make them deliver or pay. Pick the one that fits, and your facts carry into the other path.
Certified letter
- Formal demand drafted from your facts
- USPS Certified Mail with Return Receipt
- Delivery tracking and signed receipt
- Often gets a vendor to respond
Small claims filing
- Court-ready filing prepared from your facts
- Claim the price plus the costs their failure caused
- Electronic filing to the right Texas justice court
- Claims up to $20,000
From real Texans
Made them pay, without a courtroom.
“Got a check for $2,400 a week after the certified mail showed delivered. Never had to set foot in court.”
“Mailed the letter on a Tuesday. They called me Friday and wired the money the next week.”
“Got my money back in 6 weeks without setting foot in court.”
Common questions
Ready to make them deliver or pay?
Fifteen minutes from now, your letter or your case can be on its way.